Return and Warranty Policy

I. Warranty

Limited Warranty: Our products come with a 1-year limited warranty starting from the date of purchase. This warranty covers manufacturing faults and ensures that your purchase meets our quality standards. If your product exhibits defects or issues related to its manufacture within the first year of your purchase, we offer the following:

• Repair or Replacement: The manufacturer will either repair or replace the product to ensure it meets the quality standards.
• Receipt Required: To avail of this warranty, a valid receipt of purchase is required as proof of purchase date.

Exclusions: It's important to note that this warranty does not cover damage caused by misuse or physical destruction. If the product's damage is a result of misuse or physical destruction, it will not be covered under this warranty. In such cases, you will be responsible for any repair or replacement costs.

II. Returns

Return Policy: Due to the intimate nature of our products, we do not accept returns except for cases covered by our warranty. Our commitment to maintaining the highest product quality and safety standards related to health and safety guides this policy.

Covered by Warranty: If you believe your product is defective due to manufacturing faults within the warranty period, please refer to our warranty terms for repair or replacement.

For any further inquiries or assistance, please contact our customer support team at info@aoiadult.com