Absolutely! We prioritize your well-being, and all our products are crafted with high-quality body-safe silicone. Your safety and comfort are our top priorities, ensuring you can enjoy our products with peace of mind. If you have any specific questions about materials or product details, feel free to reach out to our customer support team for more information.

Our products are easy-to-use even for the beginners. You will find detailed instructions included in the product box for a step-by-step guide. Additionally, we have a dedicated YouTube channel [link] where you can watch video tutorials to ensure you make the most out of your purchase. If you ever need further assistance or have specific questions, feel free to reach out info@aoiadult.com

The products should be cleaned before and after each use. All our vibrators are water-resistant. To keep your silicone products in top-notch condition, we recommend cleaning them with our specialized cleaner designed to be safe and effective for silicone materials [link]. Simply apply the cleaner according to the provided instructions, ensuring a thorough and gentle cleaning process.

Yes, to avoid any discomfort, we recommend using a water-based lubricant [link] with all our products. Water-based lubricants are compatible with most materials, including silicone, and provide a smooth and slippery texture without damaging the product. Remember to apply the lubricant as needed and follow any specific recommendations outlined in the product instructions for optimal performance. If you have any allergies, please consult your physician before use.

Simply browse our website, select the desired items, and add them to your cart. Follow the checkout process, provide shipping details, and complete the payment securely.

Yes, your security is our priority. We use industry-standard encryption to protect your personal information. All transactions are conducted through secure payment gateways. Please review our Privacy policy [link] for more details

We accept major credit/debit cards, PayPal, and _______ secure payment methods. Choose the option that suits you best during the checkout process.

Unfortunately, once an order is confirmed, it cannot be modified or canceled. Please review your order carefully before completing the purchase.

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track the real-time status of your shipment. Please refer to our Shipping policy for more details.

Due to the nature of our products, we do not accept returns or exchanges on items not found to be defective. If you receive a defective product, we will provide a replacement or exchange within 30 days of purchase. Please refer to our Return Policy for detailed instructions on how to return or exchange items.

A 1-year limited warranty from the date of purchase covers manufacturing faults but does not cover damage caused by misuse or physical destruction. This means that if the product you purchased has defects or issues related to how it was made, the manufacturer will repair or replace it within the first year after the purchase date. However, if the damage to the product is a result of misuse or physical destruction, it will not be covered under this warranty, and you would be responsible for the repair or replacement costs.

Receipt is required for any returns or refunds.

At this time we offer shipping in the US (50 states and Puerto Rico) and Canada.

For any inquiries or assistance, you can contact us by sending an email to info@aoiadult.com  or through our Contact Us page. We aim to respond promptly to ensure a seamless shopping experience.

Yes, we do run promotions and offer discounts. Stay updated by subscribing to our newsletter [link] and following us on [social media platforms] for the latest deals and exclusive offers.