Free Shipping on orders of $120+ *

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Generally, we will send the items as soon as possible once your payment is completed.

We use shipping companies to deliver the orders. The delivery time is the responsibility of the shipping companies. Although we are making efforts to get your orders delivered fast and in time, the delivery time does not depend on us and we cannot guarantee it. Delivery to Canada also includes passing the customs control which also affects the shipping time and is out of our control.

The shipping time depends on your location. It may take anywhere from 2-21 business days depending on the shipping location, carrier terms, etc. Sometimes the shipping may be delayed by many unsteady factors like customs, flights, weather, etc which are uncontrollable.

USA (mainland)

We offer the following shipping options for the US:
Standard shipping: takes approximately 5-8 business days
Expedite shipping: takes approximately 2-4 business days

Shipping Methods: UPS, USPS, FedEx

 

USA (Alaska, Hawaii, Puerto Rico)

Standard shipping: takes approximately 12-21 business days

Shipping Methods: UPS

 

Canada:

Standard shipping: takes approximately 12-21 business days

Shipping Methods: UPS

Shipping FAQ

How do I change my delivery address?

We are not able to modify the delivery address after the order has been placed. Please contact the carrier after your order has been shipped and you receive the tracking number. 

How do I cancel an order?

Please contact us as soon as you realize you need to cancel the order. We do not guarantee that we will be able to cancel the  order, however we will do our best to cancel it  if it has not been processed yet. Contact Customer Support by sending an email to support@aoidult.com.

Last Updated: November 2023

Our Commitment to Your Privacy

At Art Of Intimacy, LLC, operating as aoi (“we”, “our”, or “us”), value your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we, the team at aoi, collect, use, protect, and disclose your personal information ("Customers") when you access our website, mobile-optimized sites, mobile applications, electronic devices, kiosks, and all other interactive services available at www.aoiadult.com ("Website" or "Services"). Whether you access our Website through a computer, mobile device, or any other means, this Privacy Policy governs your interaction with us. We kindly ask you to read this policy carefully to comprehend how we manage your information through our Website, Services, and marketing activities. If you disagree with this Privacy Policy and our practices, please choose not to use our Website, refrain from registering for our Services, or unsubscribe from our marketing communications.

Information We Collect

Personal Information: We may collect personal information that you willingly provide, such as your name, email address, postal address, phone number, and other contact details when you complete forms on our Website.

Usage Data: Additionally, we may automatically gather information about your interaction with our Website, including your IP address, browser type, device information, pages visited, and other analytical data.

How We Use Your Information

We may use your personal information for the following purposes:

  • To Provide Services: We use your data to offer the services and information you request.
  • Communication: We utilize your information to respond to inquiries, send updates, marketing materials, and communicate with you.
  • Website Improvement: We gather data to enhance our Website and tailor it to your preferences.
  • Legal Compliance: We use information to comply with legal obligations and enforce our policies.

Sharing Your Information

We may share your personal information under the following circumstances:

  • With Consent: We share your data when you provide us with explicit consent.
  • Service Providers: We may disclose your information to service providers who help us operate our Website and provide our services.
  • Legal Requests: In response to legal requests or to safeguard our rights and interests.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your browsing experience on our Website. You have the ability to manage your cookie preferences through your browser settings.

Data Security

We have implemented reasonable security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. Although we employ industry best practices for data storage, please be aware that we cannot guarantee absolute safety against potential unauthorized access and use of your personal data. In case of any detected security breach, we will notify you promptly at your contact address.

Links to Third-Party Websites

Our Website may contain links to third-party websites. We advise you to review the respective privacy policies of these external websites, as we are not responsible for their privacy practices.

Children's Privacy

Our Website is designed for individuals over the age of 18, and we do not knowingly collect information from children under 18. If you suspect that a child has provided personal data to aoi without the necessary consent, please contact us at info@aoiadult.com, and we will make reasonable efforts to delete that data.

Changes to this Privacy Policy

To reflect any alterations in our practices, we may update this Privacy Policy. Any changes will be accompanied by a revised policy with a new effective date, accessible on our Website.

Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, please don't hesitate to reach out to us at:

Email: info@aoiadult.com